No Passwords for Online Giving
No Password to Remember! It sounds counterintuitive, but this is actually more secure than a password-based system. On most services, if someone guesses or cracks your password, they gain access to your account until you change your password, which might not be for a long time. You might never know that they have access. With this email-only system, the sign in link expires after a short amount of time.
What if someone gains access to my email address?
If someone has access to your email, they will be able to gain access to your giving profile, but NOT your financial/bank information. Even if our system required passwords, we’d need a forgot password system, and they could use that to gain access by sending a password reset to your email address.
A hacker would have to hack in to your EMAIL account WITHIN THE 30 MINUTE PERIOD that the link is active, and THEN the only thing they could possibly do is authorize a donation to New Life for you. Your financial information is not accessible in your profile.
How much time do I have to click on the sign in link?
Sign in links will expire after thirty minutes.
What if I don’t receive an email?
Check your spam folder. If it’s not there, and you still haven’t received it after a few minutes, make sure you entered your email address correctly. The email will be sent with the heading “New Life, Your Donor Login Link” from email@example.com.
Why is it telling me I created a new account instead of logging me into my existing account?
Email addresses on our Giving service need to be accurate. Be sure you’re entering the email address exactly as you entered it when you created your account. If you can’t remember, contact us at firstname.lastname@example.org or (308) 234-1881.